Given recent concerns of data collection by software companies, including Kaspersky, I usually turn of the Kaspersky Security Network (KSN) service in corresponding installations. Here are the steps for disabling Kaspersky Security Network (KSN) in Kaspersky Small Office Security. The same feature can be found in other versions of the software and accessed in a similar fashion.
Read MoreIs Kaspersky Spying on your business??
Whether Kaspersky products and organization are involved is spying for the Russians, is unproved, to date. However, as a Russian business, that in itself warrant that the US Government not use it in its organization, specially given the latest Russian efforts to undermine US politics.
Read MoreKaspersky Small Office Security 4 blocks GoToAssist interaction
Given the proliferation of Kaspersky and Citrix GoToAssist, it is likely that remote support technicians, have encountered a situation whereby once Kaspersky is installed you are unable to interact with its interface, remotely.
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